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Press release public kick off day of the, AUTOPILOT
Press release public kick off day of the, AUTOPILOT
Versailles, France07 Feb 2017

The Hellenic Institute of Transport HIT participated in a meeting of the Special Permanent Committee on Road Safety of the Hellenic Parliament
The Hellenic Institute of Transport (HIT) of the Center of Research and Technology-Hellas (CERTH) ha1...
Athens, Greece13 Oct 2016

Hellenic Institute of Transport selected as the transport pilot in the Big Data Europe project
Department B of the Hellenic Institute of Transport (HIT) has been selected to conduct the transport1...
Brussels, Belgium22 Sep 2016

Discovery challenge στο 18th EPIA Conference on Artificial Intelligence
Department B of the Hellenic Institute of Transport (HIT) supports NEC in the organization of a com1...
Porto, Portugal05 Sep 2016

The Hellenic Institute of Transport has been awarded with access to the GRNET digital infrastructure
Department B of the Hellenic Institute of Transport (HIT) has submitted a research proposal that has1...
Thessaloniki, Greece31 Aug 2016

Education seminars at CERTH-HIT
The HELLENIC INSTITUTE OF TRANSPORT (HIT) organised a series of education seminars .
Thessaloniki, Greece19 Jul 2016

20th European Conference on Mobility Management – ECOMM 2016
ECOMM 2016, being the 20th event in its history, has the ambition to offer a unique experience to al1...
Athens, Greece01 Jun 2016

 
 The InstituteQuality Policy     

Quality Policy Statement

Thessaloniki, June 18. 2013 (2nd issue)

 

1.1.  OBJECTIVE


HIT’s policy is:

1.   The provision of services that comply with the requirements and delivery times.

2.   Compliance with legislation on quality and safety services.

3.   Improved functions, so that services can be considered of high quality.

4.   Working with clients and external collaborators, aiming at the improvement of its services.

5.   The improvement of employees in order to perform their duties effectively and actively participate in continuous improvement of the quality of their work.

6.   Compliance with the product / service specifications and design requirements.

7.   The Quality Management System continuous improvement through Internal Audits and Quality Committee meetings, and confirmation of removing any discrepancies.

8.   The implementation and review of Policy and Quality Objectives.


1.2.  REALIZATION


The way to control activities of HIT is:

    1.           The definition of responsibilities for each activity

    2.           The documentation of works,

    3.           Checking during the works and on final delivery,

    4.           Record keeping proving the services quality

    5.           The inspection of the implementation of the above, through internal quality audits,

    6.           The process of improving its operations. 

 

1.3.  MANAGEMENT COMMITMENT


1.   Notification to executives and staff of HIT of the Quality Policy (posting on the notice board)

2.   Organization of information sessions for staff,

3.   Active participation in the implementation of the Quality Committee meetings,

4.   Obligation of the Heads of Departments to inform their subordinates on the content of the Quality Policy,

5.   Notification to the personnel of matters relating to policy,

6.   Meeting customer requirements, based on statutory and regulatory provisions and decisions and comply with them,

7.   Dissemination of Policy and Quality Objectives to the whole structure and hierarchy of HIT,

8.   Support to the Quality Manager,

9.   Confirmation of early integration of resources in HIT projects,

10. Planning the scientific education / training of the staff either in Greece or abroad,

11. Seeking a suitable purpose for the quality assurance policy,

12. Promise to comply with requirements and continuously improvement of the quality management system effectiveness,

13. Provide a working framework for assessing and reporting on quality items,

14. Communication and understanding of quality policy,

15. Report on a continuous responsibility for quality policy.


Prof. George A. Giannopoulos                                                                        

HIT Director

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