To make HIT the main and integrated Research Pole in the fields of Transport, Sustainable Mobility and Tourism in Greece and among the top 10 relevant nodes of technology and expertise in Europe.

Duration: 11 months (01/02/2013 - 31/01/2014)

Description: ACCESSIBILITY PASS is an international Certification Scheme for the accessibility of hotels and conference centres that aims to help people with accessibility needs find a hotel or conference centre that can accommodate their specific needs, making their overall hospitality experience a simple and friendly one. It is a global certification scheme that classifies hotels’ and conference centres’ accessibility level, based on their infrastructure, services and personnel skills. Certified Hotels and Conference Centers may offer different levels of accessibility to their guests, so ACCESSIBILITY PASS attributes different certification levels, according to the degree of accessibility offered to guests.

ACCESSIBILITY PASS’s strengths and advantages over other accessibility schemes are that it offers all of the following:

  • It ensures that venue’s classification is objective and reliable, by only using data collected by Authorized Auditors on site, specified classification criteria and a global method of assessment. In many other schemes, the hotel itself provides its own assessment.
  • It ensures that the personnel is skilled in providing services to people with access requirements, by checking that there are employees duly certified to offer such services. For hotels not fulfilling this requirement, it offers appropriate training material and will not certify them until the certification requirements of the personnel have been fulfilled. This is a unique feature of ACCESSIBILITY PASS.

ACCESSIBILITY PASS verifies that a hotel or a conference centre offers people with accessibility needs an equal service experience with any other client. It does not guarantee the overall quality of services offered

Objectives: Based on universal criteria, ACCESSIBILITY PASS evaluates the accessibility features of hotels and conference centers, including existing infrastructure, services and personnel’s proven capability to cater for individuals with accessibility needs, i.e. seniors and people with disabilities. It provides an objective classification and detailed information to enable everyone to make an educated choice of accessible holiday or business accommodation.

HIT key role and responsibilities: HIT is Scientific Responsible for the development of the ACCESSIBILITY PASS Scheme.

Contact person:
Dr. Evangelos Bekiaris
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+30 2310 498 261/+30 211 10 69 599


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