Acronym: DeliNet

Project Title: Development of an innovative service for same-day, on demand urban deliveries

Duration: 41 months (10/2021 - 02/2025)

Total project budget: 346.480,00€

CERTH budget: 71.840,00€

Description:

The DeliNet project aims to develop, evaluate, and promote the DeliNet integrated service for on-demand same-day urban deliveries.

The primary goal of DeliNet is to address market gaps by offering quality-enhancing solutions in urban delivery through reduced delivery time, increased order visibility, elimination of failed deliveries, and minimization of the environmental footprint. By holistically addressing last-mile delivery needs, DeliNet enhances the overall shopping experience for e-commerce businesses, online retail, and food delivery customers. DeliNet seeks to holistically address the last-mile delivery needs of e-commerce businesses and enhance the overall shopping experience for online retail and food delivery customers by offering:

• Express delivery with direct communication for on-demand service from professional couriers.
• Efficient product shipping to customers from the nearest store.
• Stock replenishment between store locations.
• Instant returns scheduled at a specific time and place.

To achieve its objectives, DeliNet has set the following goals:

1. Development – Creation of the DeliNet Service
   1. Technical development of innovative and user-friendly software solutions, including a platform, mobile application, and website.
   2. Coordination of the management team to meet the operational requirements of the pilot implementation (drivers, administrators, IT, customer support).
2. Evaluation – Testing and Optimization of the Service
   1. The service is tested under real-world conditions, handling delivery requests from citizens in Thessaloniki.
   2. The service undergoes technical and operational evaluation, ensuring optimization in terms of technical requirements and business model adaptation.
3. Promotion – Awareness and Preparation for Full Operation

   The service is promoted to the broader public in preparation for its full-scale implementation upon project completion.

HIT key role and responsibilities:

As a project partner, IMET (Institute of Transport and Logistics) has the following responsibilities:

• Monitoring and updating user requirements by analyzing the needs of consumers and e-commerce businesses while tracking economic and social changes.
• Developing computational tools by utilizing spatial analysis, machine learning, and optimization techniques.
• Conducting technical evaluations of the pilot applications to finalize the service and provide strategic recommendations for future development.

Contact persons:

Georgia Ayfantopoulou
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+30 2310 498451

Sofoklis Dais
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+30 2311 257631

Project website: https://delinet.gr/the-delinet-project/